ORGANISATIONAL VALUES

A good organisational culture doesn’t spring up out of nowhere; it requires intentional and thoughtful identification of the core values upon which the organisation is built, and these values are largely the values of GoFly Aviation’s owner, Damen Wills.

GoFly’s four values are: Innovation, Integrity, Customer Service and Compassion.

GoFly Aviation’s values are consistent with its Business Plan, which includes this key goal: GoFly Aviation to become the most advanced and respected flight school on the Sunshine Coast.

Innovation

We endeavour to: • Research and implement the best software for the most efficient management of our bookings for our clients, our student records and the maintenance of our aircraft • Be at the forefront of technology in our teaching delivery methods and systems • Provide the safest aircraft in which to learn to fly •Take advantage of new technologies in order to further enhance teaching methods and promote the joy of flying

Integrity

We endeavour to: • Recruit only Staff and Instructors who are passionate about teaching others how to achieve their own goal of learning to fly • Be transparent about our prices and syllabus • Give honest feedback to students about their progress and abilities • Abide by the incident reporting guidelines of our membership body (RAA) • Maintain our aircraft to the highest safety standards

Customer Service

We endeavour to: • Give our customers a great experience at every point of our contact with them • Meet and then exceed all our customers' needs • Customise the lessons to suit the learning style of each individual • Adapt to the requirements of any of our customers with special needs • Honour gift certificates which are past their expiration dates • Endeavour to be flexible with our busy customers and reschedule any appointments without penalty when given 24 hours’ notice

Compassion

We endeavour to: • Provide the opportunity for one financially disadvantaged young person to obtain their Pilot certificate each year (via the GoFly Cadet Scholarship) • Use our planes to bring joy to young people who are experiencing hardship, via the Connect Kids charity.
• Provide prizes for charities and schools

GOFLY SCHOLARSHIP

GoFly Aviation is offering the Nathan Slee/GoFly Cadet Scholarship for a young person suffering financial hardship. The Scholarship is valued at up to $8,000. You can read about the GoFly Aviation 2017 winner here.

Entries for the 2019 Scholarship closed on 30 September 2019.

CARING FOR THE ENVIRONMENT

Underlying all the above values is our commitment to the environment. We endeavour to care for the environment by using low emission Rotax motors in our planes; by using low emission unleaded fuel in our planes; and by recycling rubbish as well as aircraft parts whenever possible. In July 2019 we became the first Australian Flight School to become Carbon Neutral for our plane emissions. Every month we pay a company to plant trees to compensate for the 180 tonnes of carbon our planes emit into the air each year.

GOFLY'S CHOSEN CHARITIES

During 2017 GoFly Aviation joined The Altitude Initiative, which is a group of aviation organisations who wish to give memorable experiences to young people who are having a tough time. GoFly donated a monthly flight. The young people receiving the flights have found them immensely exciting and rewarding. During 2019 GoFly will be donating these flights to the Connect Kids charity, offering disadvantaged children the chance to forget their problems for a while. 

Damien’s parents are very active volunteers with the St Vincent de Paul charity. In August 2018, Damien raised over $1,100 by taking part in the Sunshine Coast’s St Vinnies Community Sleepout.  He quipped afterwards: ‘I’ve always dreamed of having beachfront accommodation. Once again, thank you to everyone who donated for the homeless appeal. I’m just glad I wasn’t taking part in the Canberra event with minus 2 degree temperatures. He participated again in 2019 and again raised over $1,000.

Beachside accommodation during Vinnies Sleepout

GIVING BACK TO THE COMMUNITY

GoFly Aviation has also donated flights as prizes for the following organisations:

  • Ronald McDonald House, Caloundra 2018
  • Buderim Bridge Club Raffle, 2018
  • Conquer Cancer Ride, 2018
  • Rotary Club, Brisbane, 2018
  • Stella Maris Neon Night, 2019
  •  STEPS Grand Winter Charity Ball, 2019
  • Caloundra Chamber of Commerce, 2019
  • Redlands Museum’s ‘Aviation Dinner’ 2019
  • Lions North Shore ‘Paper Plane Challenge’